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  2. Мы продолжаем публиковать интересные статьи на тему SocialEngine 4. Одна из статей посвящена правильному выбору сервера для вашей социальной сети, а другая содержит советы по увеличению производительности платформы. Также мы добавили большую статью о пользовательских уровнях. Ознакомиться со статьями вы можете в разделе Вопросы и Ответы SocialEngine 4.
  3. Вам кажется, что ваша версия SocialEngine 4, работает медленно?

    Голосуйте. Пишите свою версию системы, железо на чем работает и количество пользователей. Будем увеличивать производительность :-) Подробнее

  4. В связи с участившимися случаями попыток продажи пользователями форума различных "сборок" коммерческих социальных платформ, обычно основанных на SocialEngine 3, вводится новое правило для форума. Запрещается создание тем или размещение в уже созданных предложений о продаже или размещение ссылок на сайты, где происходит продажа "сборок". Пользователи, которые продолжат свою коммерческую деятельность в данном направлении, будут заблокированы. Подробнее.

Recommendation At last something is happening boys - Help CENTER

Discussion in 'General discussions' started by bartuspan, Dec 14, 2013.

  1. bartuspan Thread starter User


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    My version of SE:
    4.6.0

    Great social-networks provide great support, and the Help Center is your all-in-one way to give community members the ability to contact and report issues to you. This full-featured module provides you with all of the tools you will need in order to maintain a successful customer support center. Feature-rich and customization friendly, you will have control over almost every aspect of the module. This module comes with two different areas of support (Knowledge-base and Support Tickets) so that you can grab hold of customer support from all angles.

    The Knowledge-base feature is just that, a giant, manageable knowledge-base that you can utilize to help you organize a Q and A type of atmosphere. Categorize all of your KB entries with complete customization, and you can even write part of an entry now, and save the rest for later thanks to the draft feature. The Knowledge-base is very widget-rich with widgets ranging from 'Popular Articles' to 'Featured Articles and everything in between. You can even customize the 'Rate System' by either selecting the '5-star' system, or a 'thumbs-up/down' rate system'; the choice is completely yours!

    The Support Ticket system, also included, is your one-stop solution for keeping in contact with your site-members. It can help you keep track of payment plans, bugs, customer support, and for just general communication; again, all completely up to you. Allow customers to submit support tickets with different types of priorities that are color-coded for that extra added touch of making your customers feel like they have urgency. Allow customers to submit tickets in different departments so you can keep track of the different types of tickets that are submitted to you. Also, keep track of the status of a ticket, so you can tell which ones have been answered/solved by marking them as either 'Open', 'On-Hold', or 'Closed', as we want your support ticket system to leave a good impression on your site members, and make your job as easy as possible in the process.

    We have a lot of dreams for this module, and we're just getting started! So remember, once you purchase this product, you will receive updates to the product for life, with no extra added costs during the entire life of your social-network.

    http://planetdev.net/store/view/product/socialengine-helpcenter/
    Actually rite now i working with wordpress and plan to make competition for 9gag ... hehe
    But, like comeback here what up ? Second good looking plug-in which i saw today
    What about You Man's SPQR, NADRI MrW ,working on something interesting? greetings
    DerTod and codeman like this.
  2. SPQR Super-Moderator


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    There is a such plugin - SEAddons FAQ plugin, it also have 'ask question', or some kind of 'Tickets" option. And work very good.
    DerTod and bartuspan like this.

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